How automatic training reminders work
Reminders are automatic, with nothing to set up. Ethica emails employees at 50%, 75%, and 90% of the time allowed, on the due date, and then weekly until they finish. Every email is saved in the Message Log.
Steps
- 1 Assign training with a due date. Reminders start on their own.
- 2 Open any assignment to see the reminders sent before the due date and when the next one goes out. Every email, including weekly overdue reminders, is listed in the Message Log.
- 3 Open Message Log to see every email sent to your team, including exactly what it said.
Good to know
- For a 60-day assignment, reminders go out on day 30, day 45, day 54, and day 60.
- Reminders stop as soon as the employee completes the training.
- Reminders come from Ethica on your organization's behalf. Replies go to the admin who assigned it, or to the account owner.
- You can export the Message Log to CSV as proof of who was told what, and when.