Ontario compliance
Assign the six AccessForward modules for Ontario's required AODA training, and keep a record of when every employee and volunteer completed them.
Yes, AODA training is mandatory for every organization with at least one employee in Ontario. Train every employee and volunteer as soon as practicable after they join, on the accessibility standards that apply to their work and on the Ontario Human Rights Code as it applies to people with disabilities. There is no fixed refresher, but you must train people on changes to your accessibility policies. At 50 or more employees in Ontario, you must also keep a record of the training.
Under section 7 of Ontario's Integrated Accessibility Standards Regulation (O. Reg. 191/11, made under the Accessibility for Ontarians with Disabilities Act, 2005), every organization with at least one employee in Ontario must train:
Training must cover the requirements of the accessibility standards that apply to your organization and the Ontario Human Rights Code as it pertains to persons with disabilities. It must happen as soon as practicable after a person joins, and you must provide training on any changes to your accessibility policies. Businesses and non-profits with 50 or more employees in Ontario, and every public sector organization, must also keep a record of the training provided, including dates and the number of people trained. Smaller private organizations still have to train; they just aren't required to keep that record.
Ethica assigns the six AccessForward training modules published by the Government of Ontario. Employees take each one on the AccessForward site. Training must be appropriate to each person's duties (s. 7(2)), so not everyone needs every module.
Who: Everyone
Who: Everyone: the customer service standard requires it for every employee and volunteer (s. 80.49)
Who: People who prepare public information, documents, feedback channels or your website
Who: Owners, managers and anyone who hires, supervises or handles accommodation
Who: Only if you provide transportation services
Who: Only if you build or redevelop spaces such as paths, parking or outdoor eating areas
Total time: roughly 103 minutes per person, in short modules. AccessForward doesn't issue certificates; each module ends with a sample completion certificate the employee signs and dates, then uploads to Ethica. Assign the modules for the standards that apply to your organization. To fully satisfy s. 7, pair the modules with training on the Ontario Human Rights Code as it pertains to persons with disabilities — for example the Ontario Human Rights Commission's "Working Together" module.
Delivering the training is the first step. The second is being able to show who completed it and when. Some of these rules require that record outright; for the rest it is your best evidence.
Ethica keeps that record for you — every completion timestamped against the employee, exportable to CSV, or as a zip of certificates and signed acknowledgment records, the moment someone asks.
No course files, no course authoring, no learner accounts. Ethica does the setup; you add your people.
Choose everyone, a role, or the people you pick. Each requirement comes with a due date you can change: 30 days after assignment for AODA Accessibility Training.
Add employees one by one or import a CSV. Courses you launch for everyone, or for a role, go to future hires automatically, so nobody is missed.
Ask "who is overdue on this?" and get the answer in seconds. Export completions to CSV, or download a zip of certificates and signed acknowledgments.
Start a free 30-day trial, launch the course, and add your team. That's the whole setup.
Training modules from AccessForward (accessforward.ca), a Government of Ontario website. © King's Printer for Ontario. Ethica is not affiliated with or endorsed by the Government of Ontario.
This page is general information, not legal advice. Confirm your obligations against the current text of the legislation.